Ukraine & Moldova

Delivery within
7-14 days
Weight
1,2$-1,5$ *100gr
Commission
0%

User Agreement

SERVICE DELIVERY USER AGREEMENT

 

1: Subject of the Agreement

1.1.  www.2werty.com (hereinafter - "the Contractor") provides mediation services for the acquisition of goods from the United States, (hereinafter - the "Services") on the terms of this User Agreement (hereinafter - "the Agreement").

1.2. The Agreement may be amended by the Contractor without any prior notice; the new version of the Agreement shall enter into force upon the expiry of three (3) days from the date of the submission thereof, unless otherwise provided in the new version of the Agreement. The only valid version of the Agreement is always at www.2werty.com.

1.3. If the Buyer does not agree with at least one clause of the Agreement, then he has no right to use the Services of the Contractor. 1.4. Payment of the invoice by the Buyer constitutes acceptance of the terms of this Agreement and all Annexes thereto.

2. Description of Services 

2.1. The Contractor provides mediation services for the transfer of funds from the buyer of the goods to the seller of the goods and the subsequent transfer of the goods to the Postal Service for the purpose of delivery thereof to the Buyer.

2.2. The Services shall be considered to be fully provided by the Contractor from the transfer of the Buyer's goods to the postal service. 

3. Liability

3.1. The Contractor shall not be liable for any expenses of the Buyer, or direct or indirect damage that may be caused to the Buyer due to the use of the Contractor's services as a result of the use or inability to use the Services, and suffered as a result of errors, omissions, interruptions, deletion of files, change of the functions, defects, delays in operation during data transmission, etc., occurred through no fault of the Contractor. 

3.2. The Contractor shall not be liable for the actions of the related services, used for the provision of Services to Customer, and shall not be liable for the compliance with delivery terms by the delivery companies, which perform delivery of goods selected by the Buyer.

3.3. Contractor shall not be liable for the quality and completeness, and also does not provide a guarantee of the products purchased by the Buyer through the Contractor's Services.

3.4. The Buyer agrees not to make the Contractor the defendant or codefendant in respect of any liabilities and costs associated with damage to the User as a result of the actions of third parties, including, but not limited to the Seller and the Postal Services.

3.5. The Contractor shall reimburse the client's losses partially or completely at his request, and only if the claimed losses were the result of mistakes made by the Contractor's employees; at that the amount of compensation may not exceed the cost of services for order processing, which is the subject of the claim.

4. Buyer's Liabilities

4.1. The buyer undertakes to read the text of this Agreement, to check for changes to the Agreement and its annexes.

4.2. Buyer undertakes to provide the Contractor with all information necessary to provide the services required. In case of lack of necessary information the Contractor reserves the right not to provide services to the Buyer.

4.3. The Buyer agrees to pay bills and to recover the costs associated with the provision of the Contractor's services. The Contractor does not provide services to the Client if the Client provides insufficient funds for the provision of services.

4.4. Keep documents confirming payment for the Contractor's services.

5. Contractor's duties

5.1. The Contractor shall provide services to the Buyer and satisfy the Buyers' requirements related to the Services in accordance with the description of the Services on the website www.2werty.com. and in clause 6 of the Agreement, if the buyer's request does not conflict with the rules and regulations for the services set out in this agreement and custom rules of the United States and Ukraine/Moldova.

5.2. Maintain the confidentiality of Buyer's data. Buyer's data can be provided only in cases provided for by the legislation of Ukraine/Moldova.

5.3. Provide Buyer with the information on the status and location of his order. 5.4 The Contractor undertakes to refund the full cost of services paid by the Buyer only if from the date of payment by the Buyer has passed more than 60 days, and the product selected by the Buyer (specified in the order) has not been delivered to him.

6. Procedures for the provision of services

6.1. In order to obtain services the Buyer must fill in the order form at www.2werty.com.

6.2. The buyer shall be responsible for the correctness of filling of all order form items. In case of errors or provision of incomplete information in the fields "Name" and "Shipping Address", the Contractor shall be completely exonerated from responsibility for the execution of the order. 6.3. In the order form the Buyer shall indicate full characteristics of the product and / or the URL on the Seller's website. The Contractor shall be entitled to purchase any product that exactly corresponds to the description in the order form and / or on the Seller's website at the time of issuing of the invoice by the Contractor, if the Buyer specifies the URL of the product.

6.4. The Buyer shall be responsible for compliance of the procured product with conditions of delivery by the Postal Service and Customs Code of Ukraine/Moldova, including, but not limited to size, weight and content of the product, including the size and weight of postal packaging necessary for the delivery thereof to the Purchaser by Postal Service.

6.5. The Contractor shall have the right to refuse from the provision of Services to the Buyer, without explanation of causes, at any time before the payment is received.

6.6. The Contractor shall have the right to refuse from the provision of Services to the Buyer upon receipt of payment in the following cases:

6.6.1. the Product does not meet the conditions of delivery by the Postal Service and Customs Code of Ukraine/Moldova, including, but not limited to size, weight and content of the product, including the size and weight of postal packaging required for the shipment to the Buyer by the Postal Service;

6.6.2. the Contractor has doubts about the credibility of information provided by the Buyer in completion the order form, including, but not limited to the Buyer's name and address of delivery.

6.7. In case of failure in the provision of services by the Contractor for any of the reasons, listed in Clause 6.6. of this Agreement, the Contractor shall return the funds received from the Buyer, less the commission of Intermediaries used for remittances.

6.8. The return of funds to the Buyer shall be carried out in the same manner and according to the same payment details, which were used for the payment for the Contractor's services.

7. Return and exchange

7.1. In case of return / exchange the cost for shipping of goods from the Buyer to the Contractor and from the Contractor to the Seller, as well as in the opposite directions, shall be paid by the Buyer.

7.2. The Contractor shall make the decision to return / exchange products, pursuant to the decision of the Seller on the possibility of return / exchange.

7.3. If the Seller decides to refuse from Buyer's return / exchange, the Contractor does not compensate for the cost of the Product to the Buyer, and the decision on the re-return of the Product to the Buyer shale be taken by the Contractor on an individual basis.

7.4. All operations on return / exchange shall be carried out in full accordance with the Seller's, including but not limited to, the timing, the procedure and the amount of compensation.

7.5. In the calculation of cost of Product return / exchange the Buyer must take into account the time of delivery of the product from the Buyer to the Contractor, the time of processing of return / exchange at the Contractor’s warehouse (up to 5 working days) and the time of delivery of the Product from the Contractor to the Seller.

7.6. The return of funds to the Buyer shall be carried out after a full repayment of the product value by the Seller to the Contractor.

7.7. The cost of order processing by the Contractor is not refundable, regardless of the Seller's decision on the possibility / impossibility of Product return. 7.8. Upon resending of the exchanged Product the Buyer pays the full cost of order processing by the Contractor in accordance with the rates set at www.2werty.com.

8. Term of the Agreement, modification of conditions and termination of service

8.1. The agreement is valid from the date of its adoption by the Buyer and until the receipt of the product.

8.2. The Contractor has the right to terminate the provision of Services in case of violation of this Agreement by the Buyer.

8.3. If Buyer provides false information about himself or the Contractor has substantial grounds to believe that the Buyer provides incorrect, incomplete or inaccurate information, the Contractor has the right to suspend or cancel the Buyer's order and to deny him in the use of his Services, or part thereof.

8.4. The Contractor has the right to terminate the provision of the Services if the Buyer causes losses to the Contractor or third parties by indirect violation of the terms of this Agreement.

8.5. Upon termination of the Services the Contractor shall not be liable for notification of failure to notify any third parties of the abolition of the Buyer's access and for any consequences resulting from such notification or lack thereof.

8.6. Continued use of the Services within 10 days after notification of the change in the current terms and conditions of the Agreement will be considered as acceptance of the changes and additions made. In case of disagreement with the changes in the conditions of the Agreement the Buyer must give written notice of his disagreement within a specified time to the email address specified at www.2werty.com.

8.7. The Contractor shall not be liable for notification or failure to notify any third parties of the termination of the Agreement and for any consequences resulting from such notification or lack thereof.

8.8. The Contractor shall be entitled to terminate the Agreement without compliance with the period provided for in paragraph 8.6, in case of Buyer's violation of his obligations.

9. Settlement of disputes

9.1. The Buyer's claims shall be received in writing no later than three (3) working days from the date of the incident. The claims shall be considered in a period not exceeding ten (10) working days. 

9.2. In the event of any dispute or differences related to the execution of the Agreement, the Parties shall make every effort to resolve them through negotiations. If the disputes won't be settled by negotiation, they shall be resolved in accordance with the laws of Ukraine/Moldova. In the case of outstanding claims between the parties, each of them can protect its violated rights in accordance with the laws of Ukraine/Moldova.

9.3. If any provision of this Agreement will not be subject to literal fulfillment, it shall be interpreted in accordance with the current legislation, taking into account the initial interests of the Parties, and the remainder of the Agreement shall continue in full. The established practice of the parties' behavior or practice of providing similar services cannot be the cause of changes in the provisions of this Agreement.

9.4. For all other matters not provided for in this Agreement the Parties shall be governed by the laws of Ukraine/Moldova.

 

10. Other conditions, force majeure

10.1. The Contractor has the right to change or delete, without notice to the Buyer, any information posted at www.2werty.com or other resources belonging to the Contractor.

10.2. The buyer has the right to require the Contractor to address the problems in obtaining the services, except for cases of force majeure.

10.3. Relations between the Contractor and the Purchaser in connection with the subject matter of this Agreement and not covered by this Agreement, shall be drawn up in the form of protocols and / or additional agreements to this Agreement, which become an integral part thereof upon condition of compliance with the simple written form and signature thereof by the Contractor and the Buyer.

10.4. Following the adoption of this Agreement, all prior agreements of the Parties in conflict with this Agreement, lose their validity.

10.5. In all matters not regulated by this Agreement, as well as by the protocols and / or supplementary agreements thereto the Parties shall be governed by the applicable laws of the United States.

10.6. The Parties shall not be liable for the total or partial failure to fulfill obligations under this Agreement if such failure would be a consequence of force majeure ("Force Majeure"), that is extraordinary and unavoidable circumstances under the given conditions, including mass riots, bans, natural disasters, fires, disasters and other force majeure, as well as interruptions in the power supply, global disruptions in Russian and international Internet segments, routing system failures, failures in a distributed domain name system, failures caused by hacking and DOS-attacks, the Parties must notify each othe in writing or by e-mail (e-mail) of the existence of force majeure events within seven (7) days after the date of their occurrence. If the relevant force majeure event has directly affected the performance of obligations by the Parties within the period specified in this Agreement, the time limits shall be extended for the duration of the relevant circumstances. In case of impossibility to fulfill the obligations under this Agreement will last for more than two (2) months, the Parties may terminate this Agreement without compensation of possible losses.


2013. User Agreement. Site made by iSVK.RU